Service Catalog Manager

Über Hirschmann Automotive

Hirschmann Automotive ist seit über 60 Jahren Entwicklungs- und Produktionspartner für elektromechanische Baugruppen und Komponenten für die Automobilindustrie. Die Produkte finden weltweit bei allen namhaften Automobilmarken ihre Anwendung und decken darüber hinaus alle am Markt verfügbaren Antriebsformen ab. Willst du Teil dieser Erfolgsgeschichte sein und die Zukunft der Automobilindustrie mitgestalten?

Beschreibung

In the field of Digitalization & IT, the focus is on ensuring that our company is always at the cutting edge of technology. The digitalization strategy aims to implement innovative, digital, and sustainable solutions and optimize value creation and administration processes.

We are looking for visionaries who want to shape the digital transformation with us and increase the effectiveness of our processes through advanced technologies and systems.

#SkillCheck

University Degree
Languages: English - Fluent, German represents advantage
Experience in a similar position is an advantage
Knowledge of ITSM practices (such as ITIL) - an advantage
Strong documentation and communication skills
Great attention to detail and good analytical skills
Experience with Matrix42 or other service catalog tools - an advantage

#ChallengeCheck

Implement a concept for the Service Catalog, create the Service Catalog and maintain it in accordance with ITIL practices;
Creating, updating and deactivating IT services, including corresponding service descriptions;
Linking services to workflows, software licenses, hardware assests and SLAs;
Planning the deployment of certain services to different units;
Clarifying service requirements directly with departments and updating data accordingly.