M365 Service Manager (m/w/d)
À propos de Hirschmann Automotive
Hirschmann Automotive est depuis plus de 60 ans un partenaire de développement et de production de modules et de composants électromécaniques pour l'industrie automobile. Ses produits sont utilisés dans le monde entier par toutes les marques automobiles de renom et couvrent en outre toutes les formes d'entraînement disponibles sur le marché. Tu veux faire partie de cette histoire à succès et contribuer à façonner l'avenir de l'industrie automobile ?
Description de l'entreprise
In the field of Digitalization & IT, the focus is on ensuring that our company is always at the cutting edge of technology. The digitalization strategy aims to implement innovative, digital, and sustainable solutions and optimize value creation and administration processes.
We are looking for visionaries who want to shape the digital transformation with us and increase the effectiveness of our processes through advanced technologies and systems.
#SkillCheck
- In-depth knowledge of Microsoft 365 services (Exchange Online, SharePoint Online, Teams, OneDrive, Power Platform, CoPilot)
- Experience with Microsoft 365 Admin Center, Security & Compliance Center
- Knowledge of Azure Active Directory (identity and access management)
- Basic knowledge of PowerShell for automation and administration
- Understanding of ITIL processes (incident, problem, change management)
- Ability to manage service providers and external partners
- Strong communication skills and ability to convey complex technical topics in an understandable way
- Analytical thinking and problem-solving skills
- Customer focus and stakeholder management
#ChallengeCheck
- Ensuring stable operation of the Microsoft 365 platform
- License management and capacity planning
- Root cause analysis and implementation of improvement measures
- Planning and coordination of updates, patches, and new features
- Communication of changes to users
- Implementation of security policies and compliance requirements
- Management of user accounts, groups, and permissions
- Creation of operational documentation and knowledge articles
- Reporting on SLAs, availability, and service quality
- Supporting departments in using Microsoft 365
- Conducting awareness training sessions and workshops
#Benefits
- International development opportunities
- Modern workstations
- FEEI collective agreement