Service Catalog Manager

À propos de Hirschmann Automotive

Hirschmann Automotive est depuis plus de 60 ans un partenaire de développement et de production de modules et de composants électromécaniques pour l'industrie automobile. Ses produits sont utilisés dans le monde entier par toutes les marques automobiles de renom et couvrent en outre toutes les formes d'entraînement disponibles sur le marché. Tu veux faire partie de cette histoire à succès et contribuer à façonner l'avenir de l'industrie automobile ?

Description de l'entreprise

In the field of Digitalization & IT, the focus is on ensuring that our company is always at the cutting edge of technology. The digitalization strategy aims to implement innovative, digital, and sustainable solutions and optimize value creation and administration processes.

We are looking for visionaries who want to shape the digital transformation with us and increase the effectiveness of our processes through advanced technologies and systems.

#SkillCheck

University Degree
Languages: English - Fluent, German represents advantage
Experience in a similar position is an advantage
Knowledge of ITSM practices (such as ITIL) - an advantage
Strong documentation and communication skills
Great attention to detail and good analytical skills
Experience with Matrix42 or other service catalog tools - an advantage

#ChallengeCheck

Implement a concept for the Service Catalog, create the Service Catalog and maintain it in accordance with ITIL practices;
Creating, updating and deactivating IT services, including corresponding service descriptions;
Linking services to workflows, software licenses, hardware assests and SLAs;
Planning the deployment of certain services to different units;
Clarifying service requirements directly with departments and updating data accordingly.