Leader Quality Customer

About Hirschmann Automotive

Hirschmann Automotive has been a development and production partner for electromechanical assemblies and components in the automotive industry for over 60 years. The company’s products are used by all major automotive brands worldwide and cover all types of drives available on the market. Do you want to be part of this success story and help shape the future of the automotive industry?

职位描述

Quality is synonymous with precision and reliability within the company. The integrated management system (IMS) ensures flawless product quality with advanced measurement technology and a state-of-the-art laboratory. As an interface to product-related areas such as product and process development, the team works closely with other departments to ensure quality at every stage of product development.

We are looking for quality-conscious talents who would like to contribute to continuously improving our quality processes with analytical thinking.

#SkillsCheck

• Technical University Degree
• Languages: English - Fluent ; German - represents advantage;
• Knowledge of Microsoft Office Package
• Experience in a similar role represents advantage
• Increased speed of reaction, sensitivity to critical / important situations
• Orientation toward client needs
• Good communication skills
• Team player

#ChallengeCheck

• Coordination of the activity in the Customer Quality department regarding the implementation and maintenance of quality management processes for the satisfaction of internal and external customers, complying with Hirschmann Automotive's internal regulations and Hirschmann Automotive policies.
• Ensuring communication with customers in order to achieve a maximum level of customer satisfaction (achievement / fulfillment of performance indicators), ensuring the treatment of all customer complaints and implementation of corrective actions accordingly.
• Monitoring, improving and reporting of performance indicators in the area of responsibility so that the client's requirements are met in conjunction with the internal objectives related to customer satisfaction.
• Ensuring the correctness of product documentation according to IATF 16949 requirements in order to meet all customer requirements.
• Delivering results according to the objectives/performance indicators, and propose objectives.

#Benefits

• Free transportation
• Meal tickets
• Bank holiday gift tickets
• Annual performance bonus
• 13th salary
• Medical subscription
• Loyalty bonus
• Opportunities for professional development