IT Service Desk Administrator (m/w/d)
About Hirschmann Automotive
Hirschmann Automotive has been a development and production partner for electromechanical assemblies and components in the automotive industry for over 60 years. The company’s products are used by all major automotive brands worldwide and cover all types of drives available on the market. Do you want to be part of this success story and help shape the future of the automotive industry?
职位描述
In the field of Digitalization & IT, the focus is on ensuring that our company is always at the cutting edge of technology. The digitalization strategy aims to implement innovative, digital, and sustainable solutions and optimize value creation and administration processes.
We are looking for visionaries who want to shape the digital transformation with us and increase the effectiveness of our processes through advanced technologies and systems.
#SkillsCheck
- Abgeschlossene technische Ausbildung im Fachbereich IT
- Further training as an IT specialist for system integration or system administrator
- Alternatively, studies in the fields of business informatics or computer science desirable
- Initial professional experience in IT service management an advantage
- Ability to work in a team and willingness to cooperate with other departments
- Strong communication skills and pronounced customer orientation
- Knowledge of working with a ticket system and experience in client management (Windows, M365, AD) an advantage
- Very good knowledge of German required
- Good written and spoken English skills
#ChallengeCheck
- Effective processing of faults and inquiries from the specialist departments
- Management of output devices (notebooks, displays, smartphones, peripherals)
- Technical support for applications, operating systems and hardware
- Passing on troubleshooting for complex problems to the relevant specialist department
- Support, advice and training for employees
- Implementation of IT projects on site
- Documentation of support requests, solutions and known faults
#Benefits
- Profit-sharing for employees
- E-Bike Leasing
- Company pension scheme with employer contribution
- Regular Teamevents