IT Servicedesk Engineer
About Hirschmann Automotive
Hirschmann Automotive has been a development and production partner for electromechanical assemblies and components in the automotive industry for over 60 years. The company’s products are used by all major automotive brands worldwide and cover all types of drives available on the market. Do you want to be part of this success story and help shape the future of the automotive industry?
Description
In the field of Digitalization & IT, the focus is on ensuring that our company is always at the cutting edge of technology. The digitalization strategy aims to implement innovative, digital, and sustainable solutions and optimize value creation and administration processes.
We are looking for visionaries who want to shape the digital transformation with us and increase the effectiveness of our processes through advanced technologies and systems.
#SkillCheck
- University degree - IT (technical studies or an equivalent field)
- Languages: English - Fluent, German represents advantage
- Experience in a similar position is an advantage
- Knowledge of IT technologies (hardware, software)
- Knowledge of Windows operating systems
- Computer software diagnostics and troubleshooting
- Is up-to-date with new technologies
#ChallengeCheck
- Provide Level 1 (L1) technical support for hardware and software incidents via phone, email or ticketing system;
- Monitoring and resolving requests logged in the ticketing system according to established SLAs;
- Install and configure workstations, peripheral equipment and standard applications;
- Reset passwords and administer user accounts in Active Directory / Microsoft 365;
- Redirection and escalation of complex incidents to higher levels of support;
- Updating technical documentation and internal knowledge bases;
- Ensuring smooth operation of IT equipment - server, notebook, conference rooms.
#Benefits
- Free transportation
- Meal tickets
- Bank Holidays gift tickets
- Annual performance bonus
- 13th salary
- Medical subscription
- Loyalty bonus
- Opportunities for professional development
Become a Part of Hirschmann Automotive!
Free Transportation
Our employees enjoy efficient and convenient transportation for a smooth commute.
Food Voucher Card
Our food voucher card is your ticket to a world of culinary delights. Enjoy a diverse array of lunch options.
13th Salary
The annual 13th salary payment provides a financial boost and serves as a reward for dedication and commitment.
Hirschmann Automotive Academy
We support our employees in growing through a comprehensive training program for development and career opportunities.
Discover WHO WE ARE
We are Hirschmann Automotive in Târgu Mureș, Romania
Paul Sebastian Ilea, Managing Director Administration