Leader Quality Customer (m/w/d)

About Hirschmann Automotive

Hirschmann Automotive has been a development and production partner for electromechanical assemblies and components in the automotive industry for over 60 years. The company’s products are used by all major automotive brands worldwide and cover all types of drives available on the market. Do you want to be part of this success story and help shape the future of the automotive industry?

Description

Quality is synonymous with precision and reliability within the company. The integrated management system (IMS) ensures flawless product quality with advanced measurement technology and a state-of-the-art laboratory. As an interface to product-related areas such as product and process development, the team works closely with other departments to ensure quality at every stage of product development.

We are looking for quality-conscious talents who would like to contribute to continuously improving our quality processes with analytical thinking.

#SkillCheck

Completed higher technical education (e.g. engineering, technology or comparable)
Several years of experience in quality management, ideally with additional knowledge in the automotive sector
Sound knowledge of Ishikawa, 5-Why, 8D methodology and in-depth user knowledge of Q-Core tools
Experience in working with SAP
Very good written and spoken German and English skills

#ChallengeCheck

Technical and disciplinary leadership of the complaints management team
Participation in audits and customer visits
Analysis of root cause analysis and derivation of corrective measures
Close cooperation with production, development, suppliers and customers for sustainable error prevention
Reporting of quality indicators for the identification and implementation of improvement measures